1. Introduction
Lux IPTV is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV service. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Name
- Email address
- Payment information
- Account credentials
2.2 Usage Data
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on those pages
- Device information
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
3. How We Use Your Information
We use the information we collect in the following ways:
3.1 To Provide and Maintain Our Service
- To create and manage your account
- To process your transactions and manage your subscriptions
3.2 To Communicate with You
- To send you updates, notifications, and other information related to your account or the Service
- To respond to your inquiries and provide customer support
3.3 To Improve Our Service
- To understand how you use our Service and to improve its functionality
- To develop new features and services
3.4 For Security and Fraud Prevention
- To monitor and analyze usage and trends to detect and prevent fraud and other illegal activities
- To ensure the security of our systems and protect your information
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 With Service Providers
- We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
4.2 For Legal Reasons
- We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
6.1 Access
- You have the right to request copies of your personal information.
6.2 Correction
- You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
6.3 Deletion
- You have the right to request that we delete your personal information, under certain conditions.
6.4 Restriction of Processing
- You have the right to request that we restrict the processing of your personal information, under certain conditions.
6.5 Objection to Processing
- You have the right to object to our processing of your personal information, under certain conditions.
6.6 Data Portability
- You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]